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We deeply regret the inconvenience caused by the possible mix-up with your order. If you received the wrong item, we understand how frustrating this can be. Please hold on to it for now and complete the form below as soon as possible. Our service team will reach out to you promptly to ensure a swift resolution. In most cases, we will provide you with a prepaid return label so you can send the incorrect item back to us. Once we confirm the return process, we will send you the correct item. We appreciate your understanding and patience as we work to resolve this issue.
